Last updated: March 2026
We collect information you provide directly: name, email, business details, and project information. We also collect payment information through Stripe (we never store full card numbers). Usage data such as login times and feature usage is collected automatically.
Your information is used to provide our services, process payments, communicate about your projects, and improve our platform. We do not sell your personal information to third parties.
Data is stored securely on Supabase (PostgreSQL) with row-level security policies. Files are stored in private Supabase Storage buckets with signed URLs. All data transmission is encrypted via TLS.
We use the following third-party services: Supabase (database and authentication), Stripe (payment processing), Resend (email delivery), Vercel (hosting), and Anthropic Claude (AI idea scoring). Each service has its own privacy policy.
Project data is retained for the duration of the client relationship plus 3 years. Account data is retained until the account is deleted. Billing records are retained as required by law.
You have the right to access, correct, or delete your personal data. You may request a copy of all data we hold about you. To exercise these rights, contact us at the email below.
For privacy inquiries, contact us at privacy@scaleupmedia.com.